Information we may collect
We may collect information you provide directly, such as your name, work email, institution and message when you request a demonstration or contact our team.
We may also receive basic technical information including browser type, device, approximate location and pages visited to understand and improve the website experience.
How information is used
Information may be used to respond to enquiries, provide requested services, improve our platform, communicate relevant updates and maintain the security and reliability of our systems.
We do not sell personal information. We only share information with trusted service providers when necessary to operate our services or when required by law.
Data retention and security
We retain information only for as long as reasonably necessary for the purposes described here. We use proportionate technical and organisational safeguards designed to protect information against unauthorised access, loss or misuse.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. You may also opt out of non-essential communications at any time.
Contact and updates
This policy may be updated as our services evolve. The latest version will always be available on this page. For privacy questions or requests, contact hello@sim-aio.com.